1C. Building the Delivery Unit toolkit
This guide explains the two steps involved in identifying and building a strong Delivery Unit to manage your delivery effort. These steps are explained in detail in Deliverology in Practice. The toolkit provides resources to lead your system through:
- Establishing the Delivery Unit
- Building its capacity and culture
Kit Resources Include:
1C. Building the Delivery Unit toolkit overview
This document provides a guide through the rest of this toolkit. Read this first to understand the concepts covered in the rest of the kit.
1C.A. Delivery Unit overview
This one-page overview outlines the key roles and responsibilities of the Delivery Unit as well as the key principles to keep in mind when designing a Delivery Unit.
1C.B. Delivery Unit job descriptions
This tool provides sample job descriptions that can be used to articulate and advertise for the roles of the Delivery Unit leader, Delivery Unit members, and goal leaders.
1C.C. Reflecting on the existence and strength of the Delivery Unit
This worksheet asks users to rate the Delivery Unit according to how well it is fulfilling the five roles of the Delivery Unit and according to how well it supports the five cultural elements. Use the worksheet to assess Delivery Unit performance.
Related Resources