Special Delivery – From the Inside Out: Improving internal communication to support standards implementation in Kansas

The word “communication” often conjures up images of press releases, elaborate websites and speaking tours. But an important – and often neglected – aspect is internal communications. If education leaders don’t communicate well with each other about what they’re trying to achieve and how they’re planning to achieve it, implementation suffers. This edition of Special Delivery looks at how one team in the Kansas State Department of Education (KSDE) and a number of their internal colleagues worked together to improve internal communication.